How can I prevent my Airwheel electric luggage’s battery from being damaged?
Avoid over-discharging the battery by using it before the power runs out. Always charge it fully when needed, but do not leave it plugged in for extended periods once it’s already charged.
What should I avoid to protect my Airwheel‘s battery?
Keep your device away from extreme temperatures and moisture. Do not expose the battery to water or submerge it in liquid, as this may void warranty coverage for electrical failures caused by such incidents.
Is there any maintenance advice related to the battery?
Regularly check for signs of physical damage on your device’s exterior before each use. If you notice cracks or leaks around charging ports, stop using immediately and contact customer service. Do not attempt DIY repairs since this could lead to further complications.
What does Airwheel‘s battery warranty cover?
Airwheel guarantees replacement of faulty batteries within 12 months from production date if issues like charge faults or capacity loss below 60% occur due to manufacturing defects. However, damage resulting from misuse will not be covered.
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